SHIPPING POLICIES
WE SHIP TO THE FOLLOWING STATES.
Alabama, Arkansas, Arizona, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Massachusetts, Missouri, Nebraska, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Virginia, West Virginia, , California, Minnesota, Mississippi, Wisconsin, Wyoming, and in Washington D.C.
WE CANNOT SHIP TO THESE STATES: Alaska, Connecticut, Colorado, Delaware, Idaho, Iowa, Michigan, Montana, Nevada, North Dakota, Oregon, Rhode Island, Vermont, Utah, and Washington.
AVERAGE SHIPPING TIME
SHIPPING TIMES ARE AN ESTIMATE WE DO NOT GUARANTEE ANY SHIPPING TIMES.
Processing times for shipments are 24-48 Hours M-F. We do not ship on the weekends. Shipping takes an average of 5 to 7 business days depending on location. During sales or holiday season shipping times may increase.
ORDERING FAQ
WHAT ARE THE AVAILABLE PAYMENT OPTIONS?
Credit/debit cards only
CAN I CHANGE OR MODIFY AN ORDER AFTER IT IS PLACED?
Orders can be changed or modified until an order is fulfilled. please contact customer support.
CAN I CHANGE OR MODIFY A SHIPPING ADDRESS?
Due to age verification once your order has been placed, you cannot modify your address. You can change your shipping address in your account settings for future orders.
HOW CAN I CHECK THE STATUS OF AN ORDER?
Once your order ships, you will receive an email with tracking information.Â
WHAT IF MY ORDER ARRIVES DAMAGED
FOR DAMAGED PRODUCT:Â PLEASE PROVIDE PHOTOS OF THE DEVICE, INNER AND OUTER PACKAGING AND SHIPPING PACKAGING. IF MULTIPLE DEVICES ARE DAMAGED ALL PRODUCT MUST BE IN THE SAME IMAGE.
WHAT IF MY ORDER IS LOST, OR STOLEN
FOR LOST & STOLEN PACKAGES:Â THERE IS A 3 DAY WAIT PERIOD BEFORE A CLAIM CAN BE FILED.
RETURN POLICY
WE DO NOT ACCEPT ANY RETURNS ALL PRODUCTS SOLD ON THIS SITE ARE FINAL SALE.
If you purchased our product through another source, you will need to go directly to that source for any returns.
WHAT IF MY ORDER APPEARS TO BE LOST?
WHAT IF I GET THE WRONG ITEM.
Mistakes happen. Please email us with a photo of the item and packing slip and we will get it taken care of. Please not we do not replace closeout or items under $25. Under $25 we will issue store credit or a refund.
FAILED DELIVERY - WRONG ADDRESS
CANCELED ORDERS WILL INCURE A 15% CANCELLATION FEE
Canceling an order for any reason will incur a 15% cancellation fee, which will be deducted from the original total.